Experience-Led HR Ltd
We love Human Resources
Handling complexity so you don't have to....
At Experience-Led HR we believe in unlocking potential and building bridges . With over 5 years experience of dealing with the most complex areas of HR through lived-expereince employement, training and development our founder Katie, is a highly resilient problem solver, with an keen eye for detail and compliance.
Katie's love for HR delvopled in the Charity Sector, unlocking potentail and expertise from employees with lived expereince of homlessness, drug adication, CJS and other multiple and complex disadvantage.
What we do
We unlock potentail in staff, deliver access to untapped talent pools, handle complexity and delivery on our promises
Disciplinary and Grievance Investigations
Fairness in Practice: Independent D&G Investigations
A grievance or disciplinary process can be the most stressful time in an employee's career and a significant risk for a business. My approach combines professional HR expertise with the unique insight gained as a Union Rep.
We don't just follow a process; We understand the human dynamics behind the dispute. By choosing an investigators with lived experience in representation, you ensure a process that is seen as authentically fair, deeply thorough, and completely unbiased.
Equity, Diversity and Inclusion
Expertise earned, not just learned.
We help organisations move beyond Diversity. By centering lived experience and focusing on those historically excluded from the workforce, We help you build an HR strategy that is authentically inclusive, legally robust, and socially impactful.
Redefining Inclusion through Lived Experience
True Equality, Diversity, and Inclusion (EDI) requires more than policy; it requires perspective. We bring a unique blend of professional HR rigor and lived experience to help businesses employ, support, and retain those often left at the margins. We provide the "missing lens" that helps leaders see untapped potential where others see risk.
EDI Informed by Reality, Not Just Research
Most EDI strategies are built on spreadsheets. Ours is built on life. We specialise in bridging the gap between corporate structures and the lived realities of disadvantaged and excluded communities. We use first-hand expertise to dismantle the barriers that keep talent out, ensuring your organisation is inclusive in practice.
Whistle Blowing and Safe Gaurding Support
Protecting people. Strengthening governance. Reducing risk.
Experience-Led HR Ltd partners with businesses, charities and CICs to build safe, ethical and accountable workplaces. We provide practical, legally sound safeguarding and whistleblowing support that goes beyond policy — embedding confidence, clarity and trust across your organisation.
From policy design and governance advice to independent investigations and leadership guidance, we ensure concerns are handled professionally, fairly and with integrity.
Whether you need proactive framework development or responsive case support, we help you create environments where people feel safe to speak up — and where issues are addressed with care and confidence.
Taylored Personal and Professional Development
Growing people. Strengthening leaders. Unlocking potential.
We provide tailored 1:1 development support for individuals ready to progress their careers, alongside practical guidance for managers committed to growing confident, capable teams.
With five years’ experience supporting People with Lived Experience (PWLE) in the charity sector, we bring a strengths-based, empowering approach that builds skills, confidence and sustainable progression.
Development that’s personal. Practical. Transformational.
Co-Producing High-Impact Training
Co-creating learning. Driving impact. Measuring what matters.
We design and deliver high-impact training in partnership with the people it’s for; combining professional expertise with lived experience to ensure learning is relevant, inclusive and embedded in practice.
With five years’ experience within a national Lived Experience and Traineeship Programme, we have co-produced everything from professional skills development to anti-racism and neurodiversity training, supported by clear monitoring and evaluation frameworks that demonstrate real behavioural and organisational change.
Training that’s collaborative. Inclusive. Measurable. Transformational.
Compliant Policy and Processes, made for you
Tailored Policies That Work in Practice
We don’t just write policies that are legally compliant — we create policies that reflect the reality of your organisation, your culture and your people.
Whether you’re a small business, a growing charity or an established CIC, we develop clear, practical policies and procedures that protect your organisation while supporting positive, people-centred practice.
Our approach is collaborative and forward-thinking. We take time to understand how your organisation operates, ensuring every policy is proportionate, accessible and aligned with current legislation and best practice in modern HR management.
Policies that protect. Processes that work. Governance you can trust.
Truly impartial and ethical hiring service
Hiring the right people, the first time.
We specialise in helping businesses make confident hiring decisions. We work closely with clients to understand their needs and deliver candidates who align with both role requirements and company culture.
Smart hiring starts with the right strategy. I help businesses find and retain talent through efficient, tailored recruitment solutions.
Pricing Guide
Hourly rates start at £85
£85–£100/hr for generalist work, drafting policies, or basic employee relations (ER) advice.
£100–£125/hr for Investigations and EDI work.
£150/hr+ for high-stakes whistleblowing cases, senior-level safeguarding audits, or if requiring travel beyond Plymouth area
Day Rate £600 – £850 for on-site audits or full days of witness interviews.
Monthly Retainer £350 – £1,500/mo Provides "Experience-Led HR" as an on-call service.
Fixed Project Fee £750 – £3,000+ for a specific "product" like a full EDI Audit, a complex Disciplinary Investigation report or co-produced training developement products
Basic hiring support: £300 – £800 per role
Full-cycle recruitment (end-to-end): £800 – £2,500 per role